All orders are subject to product availability. If an item in your order is unavailable, we will inform you about the unavailability and ship your order as soon as all items are available. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
If you are not home at the time of delivery, most carriers will plan a second moment for drop-off. We are not responsible if your carrier does not schedule a second drop-off moment. If, for whatever reason, the parcel is returned to sender, we will resend you the parcel only after you have payed the shipping in full for the reshipping of the item.
If you choose to have your parcel delivered at a P.O. box, we are not responsible for a non-delivery. Custom agencies are notoriously strict on deliveries to P.O. boxes.